Below you will find a quick summary of our terms and conditions.
If you would like to read our complete terms and conditions, please pull up a chair and click here.
Payments
Marshall Wolf Automation accepts credit cards including Visa, MasterCard, American Express and Discover, as well as payment through PayPal.
If you would like to open an account, our terms are Net 30 with approved credit. We also accept payment by EFT/wire transfer, please contact customer service for EFT fees and details.
Prices and Specifications
Marshall Wolf Automation makes every effort to show accurate pricing and specs, however, there may be errors or changes that have not been updated.
Prices are also subject to change at any time. We will notify you of any change in pricing before processing your order.
Shipping
Quoted leadtimes are based on manufacturer estimates as well as estimated shipping time. Marshall Wolf Automation ships using UPS, however, using your account number we can ship many other methods.
Shipments to Canada may be subject to additional customs charges and taxes.
Warranty
Marshall Wolf Automation products carry the manufacturer warranty of at least one year. Many of our products carry a longer warranty.
Products that are damaged or modified are not covered under warranty. Marshall Wolf Automation honors all manufacturer warranties.
Import/Export
If you, or your designated freight forwarder, have a U.S. address, purchase goods from Marshall Wolf Automation, Inc. to be shipped to a U.S. location and then subsequently export the goods, you or the designated freight forwarder are considered the exporter and are solely responsible for compliance with all export and import regulations. This includes all U.S. export regulations and import regulations of the destination country.
Marshall Wolf Automation, Inc. must not be listed on any export documentation including invoices, packing lists, air waybills, export declarations, etc. It is your responsibility to use your U.S. address or that of your freight forwarder.
Returns and Cancelations
Please check the contents of your package upon delivery. We ask that any discrepancies are brought to our attention within 3 days of receipt of shipment. This will help us track down what happened and get the issue resolved quickly.
You can click the links below to view our full Return policy and complete terms and conditions.